FAQ's


How do I determine my bracelet size?
Measure your wrist using a tape measure. Add 1/2" to your measurement. Add 1" for a looser fit. If you don't have a tape measure, use a string to measure your wrist, then use a ruler to measure the sting.

What if my bracelet doesn't fit?

All gemstone bracelets are assembled using clear transparent stretch cord. It should fit on your wrist comfortably. If you receive your bracelet and it fits too small or too large please contact us.

The bracelet is too small if; 
It leaves imprints on your wrist after wearing it for a period of time.

You put it on and you can see spaces in between the stones.

The bracelet is too large if; 
It is falling off your wrist.
It is getting caught on items throughout the day.
 
Wearing a bracelet that doesn't fit properly may result in the bracelet breaking over time. If you choose to send the bracelet back and wish for it to be made smaller/larger, shipping costs to send it back will be your responsibility.

Why does my bracelet look different than photographed?
Gemstones vary from stone to stone. All jewelry is made to order. Due to this, you may see variations in your piece once received. We want you to be happy with your order. If you are unsatisfied, please reach out to us and we can arrange an exchange. All shipping costs to send product back to us will be your responsibility.
 
Do you offer smaller or larger bracelet sizes?
All Bracelets are made to order. If you have measured your wrist and it is smaller or larger than the options provided for purchase, please message us your measurement and we can make your bracelet to accommodate your size.
*Extra costs may apply if you need the bracelet made much larger*
 
Thank you, we look forward to working with you.